Cancellation and refund
Free cancellation before your trip starts
Reservations may be canceled through the BookParkByMe website up until one minute before the reservation start time for a full refund, including the booking fee. Once a reservation has started, it can no longer be canceled or refunded through the website. If you are having trouble with your reservation, please contact BookParkByMe Customer Support for assistance.
Eligible cancellations before the cutoff refund the full amount paid, including property fees and the BookParkByMe booking fee.