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BookParkByMe support

How can we help?

Send BookParkByMe support a message about a reservation, receipt, cancellation, extension, account, property, or website issue.

Prefer email? Write to support@bookparkbyme.com.

Reservation help

Find your booking or QR pass

Open My Trips for confirmed reservations, payment status, and parking-pass access.

Open My Trips
Cancellation & refunds

Review the full-refund window

Cancel online until one minute before the reservation start for a full refund.

Read refund policy
Payment questions

Receipts and charge help

Send the reservation number, charge date, and amount so support can trace it quickly.

Read payment policy

If you booked without signing in, include your confirmation number or the email used to book.